FREQUENTLY ASKED QUESTIONS
Questions? We're Here to Help.
FREQUENTLY ASKED QUESTIONS
Clear Answers. Fewer Surprises.
Direct Primary Care is designed to restore the trust and simplicity of the doctor-patient relationship. Explore answers to our most common questions about our membership, services, and approach to your long-term wellness.
Do I Still Need Insurance if I'm a Member of SALT Direct Care?
Yes. Direct Primary Care is not health insurance. We recommend maintaining a high-deductible or major medical plan to cover emergencies, hospitalizations, and specialty care outside of SALT.
Does the Membership Cover Third Party Services?
No. Your membership covers all primary care services provided within our clinic. Third-party services such as labs, imaging, and specialist visits are billed separately by those providers.
Will Insurance Cover Third-Party Services Ordered by SALT Direct Care?
In most cases, yes. While SALT does not bill insurance for our services, most insurance plans will still cover labs, imaging, and prescriptions ordered by our providers, subject to your plan's terms.
Do You Offer Plans for Businesses?
Yes. SALT offers customized plans for small businesses looking to provide high-quality primary care as a benefit for their employees. Please contact us for a consultation.
Do You Have a Price List for in-Clinic Medications or Procedures That Cost Extra?
We maintain transparent pricing for any in-clinic services or medications that fall outside the standard membership. A detailed price list is available upon request at the clinic.
What Should I Do if I Get Sick While Out of Town?
Contact us directly. We can often provide guidance via phone or telemedicine and, when medically appropriate, help coordinate care or prescriptions at your current location.
Is Care Available Outside of Regular Business Hours?
Yes. For urgent concerns, members can reach a provider by phone after hours. We prioritize timely access to ensure you receive the care you need when you need it.
Can I Keep My Current Primary Care Doctor and Still Join One of the Specialized Memberships (Medical Weight Loss/Lifestyle Management, Hormonal Health, Men's Health)?
Yes. You can participate in our specialized wellness programs while maintaining your relationship with your current primary care physician for your general health needs.
If I Upgrade My Membership From a Specialized Program to Full Primary Care, Will I Pay Another Enrollment Fee?
Policy details regarding membership upgrades and enrollment fees are handled on a case-by-case basis. Please speak with our staff to discuss the most seamless transition for your care.
Can I Use My Health Savings Account to Pay for a Direct Primary Care (DPC) Membership?
While many patients use HSA or FSA funds for medical expenses, the IRS rules regarding DPC membership fees can be complex. We recommend consulting with your tax professional or HSA administrator.
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Real Stories. Real Results.
“We absolutely love Cami and her practice! We are so thankful to have a nurse practitioner who truly takes the time to listen to our concerns and makes us feel heard and cared for.”
“If you are looking for an exceptional, knowledgeable doctor who truly puts her patients first, look no further! She takes the genuine time to get to know you, never rushes through an appointment, and thoroughly answers every single question.”
“The time she spends with patients, her listening skills, and tendency to trust patients as the ultimate experts pertaining to their own body is unparalleled in the medical field.”